MVP Health Care® trusts Fortuna to help manage your health plan renewal
60 seconds to link Fortuna, your path to fast and easy renewals!
Help me renew!
How it works
Fortuna assists MVP members with renewals in 3 easy steps:
Link your New York State account
In as little as 60 seconds.
We’ll track your renewal
We let you know when to renew - directly on Fortuna.
Never miss an action
Receive all state notices and easily make updates.
You're never alone
Focus on your health and let us secure your health plan coverage. Fortuna assists MVP members with:
Frequently Asked Questions
How does Fortuna work with MVP?
MVP provides Fortuna as a free navigation service to members.
Fortuna helps MVP members with renewing their health coverage status with New York State and your county.
Can I keep MVP for my health insurance?
Of course! We make it simple to renew and stay with MVP.
Is Fortuna free?
Fortuna is always free to MVP members.
How does Fortuna work?
It’s simple: link your existing New York State account. Your dedicated Fortuna navigator helps track notices and updates from the state.
When it’s time for renewal, Fortuna notifies you to quickly process your renewal.
What if I have questions for Fortuna?
Our navigators are always available over email, chat, and SMS.
Over the phone, we’re available M-F from 8 AM to 8 PM at 888-575-9303.
How will I receive notifications?
It’s always your preference.
Pick from SMS, email, and virtual chat notifications so you never miss a Medicaid action.
Why renew with Fortuna?
Filling out government forms (paper or digital) can be confusing. We know the anxiety of missing important mail from the state. We built Fortuna to take the stress out of health plan coverage.
We provide a fast, personalized renewal experience - and your own dedicated navigator available by phone and chat. We take care of the rest with the state.
Frequently Asked Questions
Get started on your renewal today!
We know health coverage can be hard. Fortuna can help you start your renewal without hassle.
Need help?
Fortuna is always available over email, chat, and SMS. Reach us by phone M-F from 8 AM to 8 PM at 1-888-575-9303.
For questions about your MVP health plan benefits or the renewal process, an MVP representative is always just a call away at 1-833-368-4597.