Navigating New York's Financial Assistance Laws

What is NY’s Financial Assistance Law?

Effective October 2024, New York has implemented financial assistance laws aimed at healthcare providers. These regulations mandate that healthcare facilities provide clear, accessible financial assistance policies to uninsured and underinsured individuals. This law is designed to make financial aid available to individuals with incomes up to 400% of the federal poverty line (FPL).

If your hospital is unsure how these changes impact operations, Fortuna’s team is ready to help.

Hospital Financial Assistance Policy Changes

How Fortuna Helps

Automated Eligibility: Determine patient eligibility for Medicaid, CHIP, and other programs in under 60 seconds with Fortuna on-site and online tools. Fortuna reduces manual errors and integrates multiple coverage options.

`Timely Communication: Engage patients via their preferred channels—SMS, phone, email, or livechat—while providing timely updates on their financial assistance status.

Multi-lingual Accessibility: Drive conversion with simple, self-serve design. Fortuna pairs automations like passwordless login, QA checks, and a virtual mailbox with live navigation in multiple languages, meeting NY’s policy transparency standards.

Data and Last Mile Assurance: Manage state and county interactions, ensuring accurate submission of MAGI and non-MAGI applications. Fortuna tracks and triages applications end-to-end for seamless processing.

Our Outcomes

Fortuna Health’s features help your hospital capture greater reimbursement, drive successful application completion, and improve patient satisfaction. All while maintaining compliance.